How Western Driving School collects, uses and protects your personal information, on this website and in the Western Driving School mobile app.
Western Driving School is an FRSC-certified driving school in Sangotedo, Lekki, Lagos. This policy explains what personal information we hold about you, why we hold it, who we share it with, and what you can ask us to do with it. It covers both westerndrivingschool.cloud and the Western Driving School mobile app.
Western Driving School is the data controller for the information described in this policy. That means we decide what is collected and what it is used for, and we are responsible for looking after it.
We handle personal information in line with the Nigeria Data Protection Act 2023.
You provide this when you register on our website, in our office, or through the mobile app:
What we do not do. The Western Driving School app contains no advertising, no advertising identifiers, and no third-party analytics or tracking software. The app does not track you across other apps or websites, we do not build advertising profiles, and we never sell your personal information to anyone. Our website works differently, because we advertise on Google: see section 7.
We use your information only for the purposes below, and each has a lawful basis under the Nigeria Data Protection Act 2023:
So the app still shows your real figures when your connection is poor, it saves the last successful response from our server on your phone. This saved copy is deliberately limited.
The app asks for permission to use your camera or your photo library for a single purpose: so you can photograph or select a receipt and upload it as proof of payment. We access nothing else in your photo library, and the app never opens your camera on its own. If you decline the permission, every other part of the app continues to work, and you can still submit proof of payment through our website or in the office.
An uploaded proof image is stored on our server outside the public web root and is not publicly accessible. It can only be viewed through a link that expires, which is issued to our office staff for the purpose of verifying your payment.
With your permission, we send notifications about your lessons, payments and certificate through Firebase Cloud Messaging, a service provided by Google. To do this, Firebase issues a token that identifies your app installation, and we store that token against your account so the message reaches the right device. You can turn notifications off at any time in your phone's settings, and everything else in the app will continue to work.
We advertise on Google Search. To see which adverts actually bring us students, our website uses the Google Ads tag, a service provided by Google. It stores small files called cookies in your browser and tells Google when a visitor who arrived from one of our adverts does something that matters to us: submitting our registration form, tapping our WhatsApp or call buttons, or asking for directions to our office.
When you arrive from a Google advert, our website also keeps the advert's reference (the click identifier Google adds to the link) in your browser for up to 90 days, so that a registration made later can still be linked to that advert. If you then register, we save that reference, together with how you told us you heard about us, with your enrolment record.
Enhanced conversions. When you submit the registration form, your browser sends Google a scrambled (hashed) copy of the email address and phone number you entered. Hashing turns them into a code that cannot be read back as your details. Google uses it to match your registration to an advert you clicked, and reports the results to us as totals. We do not see which Google account, if any, you were signed in to. Basis: our legitimate interest in measuring whether our advertising works.
You can block or delete cookies in your browser settings, and you can control how Google uses information for adverts at myadssettings.google.com. Our website and registration form keep working if you do. Google explains its own use of this information at policies.google.com/technologies/partner-sites.
We do not sell your personal information. We share it only in these cases:
These providers process data on our instructions and for the purposes above only.
When information is no longer needed for any of the purposes in this policy, we delete it or remove the details that identify you.
Under the Nigeria Data Protection Act 2023 you have the right to:
To use any of these rights, email info@westerndrivingschool.cloud or call the office. We will respond within 30 days. Because these records concern your identity documents and your money, we will first confirm who you are, normally by asking for your date of birth and your mother's maiden name as recorded at enrolment, or by asking to see photo identification. We do this to make sure nobody else can obtain or change your records.
You can delete your mobile app account yourself, directly in the app: open the More tab, choose Delete account and confirm. This takes effect immediately and also removes the app's saved data from your device.
You can also ask us to delete it for you. Email info@westerndrivingschool.cloud from your registered address, or call the office, and ask for your app account to be deleted. Once we have confirmed your identity we will delete it, and confirm to you when it is done.
Deleting your app account removes your login, your password and your saved data on the device. It does not, on its own, erase your training and payment records, because we are required to keep those for FRSC certification and for our accounting obligations. If you want those records erased as well, say so in your request and we will tell you what we are able to delete and what we must keep, and why.
No system can be guaranteed completely secure, but we review these protections regularly and improve them as our systems change.
Our courses and our app are intended for people old enough to be issued a Nigerian driver's licence. The app is not directed at children, and we do not knowingly create app accounts for children. Where a young person trains with us with the involvement of a parent or guardian, their records are handled under this policy, and the parent or guardian may exercise the rights in section 10 on their behalf. If you believe a child has created an account, contact us and we will remove it.
If we change what we collect or how we use it, we will update this page and change the "Last updated" date at the top. Where a change materially affects you, we will tell you directly, by email or through the app. The version published on this page is always the current one.
For any question about this policy, or to exercise any of the rights in section 10:
If you are not satisfied with our response, you may complain to the Nigeria Data Protection Commission (NDPC).
